Doing B-level work is easy. Just show up and do what’s asked. But, setting new standards of excellence takes energy, passion and sustained effort. It means going the extra mile, not because you have to, but because you want to. It takes discretionary effort and personal initiative. Especially when there’s no road map to tell you what to do or where to go. At Quantum, we care deeply about doing the best work of our lives not because we have to, but because we want to.
Passion is first because changing the future turns out to be really, really hard. Often there is no roadmap. And the obstacles can feel overwhelming. But if you're passionate, you pick yourself up, dust yourself off and keep going because you care so deeply about what you’re trying to do. It means being brutally honest about the quality of your work. And if it’s not great, starting over because your goal is to raise the bar and set new standards of quality and impact. At Quantum we believe in passion.
We love hanging out with really smart people who know what they’re talking about. We call them rock stars and superstars – those rare individuals who have deep expertise, know how to get things done, and are fun and energizing to be around. People who are thought leaders today or have the potential to be thought leaders tomorrow. People come to Quantum because they want to elevate their contribution to the world, and stay at Quantum because they want to be the best in the world at what they do. At Quantum we believe in deep expertise.
If you want to attract top talent, you have to create an environment where smart, amazing people, can do the best work of their lives and grow in the process. Think Elon Musk and Steve Jobs. They attract amazing talent and then give them incredibly challenging work. The result? Those people grow and become tomorrow’s leaders. That’s why at Quantum we believe in helping others be great.
We’re here to change our client's future for the better. And that means thinking and acting like a change agent. It means making the process of change fun, energizing, and empowering. At Quantum we believe in being change agents.
The healthcare industry is one of the few places where your work can improve the quality of life and literally save lives. We’ve got tremendous leverage because we train the district managers who train the reps who sell to the physicians and PAs who treat every patient in the country. It’s a great responsibility. But it’s also a great opportunity. At Quantum, we believe in changing lives.
It takes a village to raise a child, and it takes every stakeholder in a company to fundamentally change its destiny. That means empowering each stakeholder to directly contribute to the larger goal. No tangents. No obliques. Meaningful change takes sustained effort over a long period of time. You have to provide concrete and meaningful tools, coaching and pull-through to every stakeholder to get “the system” to tip. But when you do, watch out, because that’s how you change the world one stakeholder at a time. At Quantum, we believe in empowering every stakeholder.
You can’t break new ground by “borrowing” content from the internet. You have to do primary research in your customer's ecosystem to quantify what actually moves the needle in their therapeutic area. Anyone can write a book, but where’s the data? Can it be reproduced independently? At Quantum we take a multidisciplinary approach to behavioral research to parse out cause and effect in your business, market, and competitive environment. That’s why Quantum consistently delivers measurable results at Kirkpatrick Levels 3 and 4. At Quantum we believe in research-based content.
Everyone wants "simple". The challenge is: How do you take something that’s really robust, powerful, and capable and make it easy to use without sacrificing its power? That’s not so easy. Human interaction is probably one of the best examples of something that’s really complicated yet immensely powerful. How can we simplify it, make people more effective, collaborate better, and produce better outcomes when they’re working together to get things done? This is what Quantum does best. We make human interactions more effective and a lot more impactful by doing robust research and then organizing it in a way that’s easy to understand and apply. We take things that are complex and powerful and make them simply powerful.
Most people think design is how something looks: The color, the pattern, the shape. But design is really about how something works: Is it intuitive? Does it let you do more? Does it take you to new heights? We believe great design elevates what you can accomplish in a day, a week, and a lifetime. Great design is clear, easy to decode, and actionable. It empowers you to be the captain of your own destiny. And yes, it’s beautiful, simple, and a pleasure to experience. At Quantum we design products, services, and customer experiences that elevate what you can accomplish in a lifetime.
The best way to predict the future is to create it. And that’s what we do. We empower our clients to take control of their own destiny and invent a better tomorrow.
Inventing tomorrow starts with having a healthy irreverence for status quo. We believe in challenging ourselves to think in new and creative ways to move the healthcare world forward. So, we unapologetically challenge what needs to be challenged. And we do this in a way that is compliant and consistent with FDA guidelines and adheres to medical, regulatory, and legal review. We innovate to improve quality, amplify performance, empower people to be great by expressing their deepest selves, all with the goal of changing lives.
People have a right to know where they stand. What are they doing well? What needs attention? Where do they need to improve in direct actionable terms? But they also need to know that you care deeply about them and their success. That’s the killer combination. Show you care and provide direct actionable feedback. That’s why at Quantum we believe in showing you we care by telling it straight.
If you really care, you’ll pay attention to detail. Because, quality and success are found not in some single bold stroke, but in the cumulative effect of hundreds of details that add up to something larger. At Quantum we believe in attention to detail.
It’s easy to get depleted while you're trying to make the world a better place. It takes energy and sacrifice to do something larger than yourself. That’s why being healthy in mind, body, and relationships is so important. Every superstar has tons of productive energy and can go for long periods of time without getting tired. That requires great nutrition, regular sleep, exercise, and carefully managing the key relationships and open loops in your life. At Quantum we believe in being mindful and deliberate in managing your open loops, mind, body, and relationships.
Our clients are super busy. They don’t have time to decipher complicated models, or do competitive research. They want content that is research-based, validated, and proven to move the needle. They also want content to be packaged in a way that is easy to digest and apply right away to the competitive challenges they face.
At Quantum we pay attention to detail, boil things down to their essence, and organize everything into simple, actionable chunks that anyone can execute. Because if you want to move the needle by empowering 500 salespeople to challenge the status quo and grow their business, it has to be simple, actionable and easy to execute.