Products >> Advanced Modules


Driving for Results

How to apply advanced change management tools, skills and insights to driving business results in pharmaceutical and biotechnology sales.
[90-minute workshop]


Adopting the Physician’s Point of View

How to increase access (mental and physical) and impact by learning to think, speak and act from the physician’s point of view when listening, probing and delivering core messages.
[90-minute workshop]


Listening Effectively

Easy to apply listening skills for identifying and addressing barriers to change when your salespeople are face-to-face with busy healthcare providers.
[90-minute workshop]


Probing for Value

Advanced probing skills for identifying the need behind the need and delivering more effective messages that address the real drivers and barriers to changing prescribing behavior.
[90-minute workshop]


Adapting Your Presentation

How to deliver compelling messages that meet the differing needs of physician types – from Innovators and Visionaries (the so-called Early Adopters) to Pragmatists and Conservatives.
[90-minute workshop]


Proactively Addressing Customer

How to address customer concerns, barriers and objectives in a respectful, professional and effective way.


Gaining Commitment

How to gain commitment to action by asking for concrete commitments focused on specific patient types.
[90-minute workshop]


Creating Call Continuity

How to link one call to the next in a larger change management continuum that results in the achievement of both short and long term goals.
[60-minute workshop]


Managing the Account Strategically

Practical tools for strategically managing the office as a whole. Includes specific tools and skills for organizing changes in prescribing behavior at both the individual and practice-level.


Evidence

A practical and easy to apply workshop on using clinical evidence to change prescribing behavior.
[Half-day workshop]


Hospital Solutions

Advanced account management skills specifically designed for selling in a hospital setting.
[Six-hour workshop]